July 12, 2011

Fixing Slow Insight Performance in Windows 7

Windows 7 has introduced a whole slew of issues centering around network performance.  One particular area that Insight customers on Windows 7 have noticed is that Insight is slow to generate and display a list of files and folders in the various dialogs that displays file lists i.e. Open, Parts Library etc.
There is a known issue with Windows 7 and SharePoint WebDAV performance.  SharePoint performance issues obviously in turn affect Insight’s performance.  The culprit is Internet Explorer.  The fix is quick and simple, turn off IE’s automatic proxy settings detection.

Here are the steps for turning off IE’s automatic proxy settings detection:

In Internet Explorer, open the "Tools" menu, click "Internet Options".

Select the Connections tab.

Click the "LAN Settings" button.

Uncheck the "Automatically detect settings" box.

Click "OK".

Click "OK".

    For more on this particular issue check out this Microsoft Technet discussion.

    I will be writing additional posts on Windows 7 network performance issues with Solid Edge so stay tuned.

    UPDATE: Just to clarify, even though this post focuses on Insight, you should make this tweak for Windows 7 regardless, even if you use unmanaged Solid Edge as the tweak improves *all* WebDAV performance.


    1. dude you rock i have been struggling with insight and solid edge performance issues for several years this cured it immediatly..... from 30-60 second file open times to instantanious.......:-)

    2. Anonymous,

      Thanks for stopping by and reading. Glad this tip helped you out.



    3. Cant get ST6 to open.

      1. Because of applying these settings or because you've just upgraded to ST6 Insight and now it isn't working?

        If you have just upgraded to ST6 and it is no longer working I would politely suggest contacting either your partner or GTAC.

        If you don't want to use the support resources available to you then might I also suggest using the new Solid Edge forums at http://community.plm.automation.siemens.com/t5/Solid-Edge/ct-p/solid-edge

        Failing submitting a support request, more information other than "Cant get ST6 to open" would go a long way to resolving your issues. In which case let me know and I can you send you my private contact details.

        BTW, thank you for stopping by and reading my blog. Good luck with your ST6 Insight install!